Luxury stays

We become trusted custodians of your home. Backed by Kay & Burton’s legacy in luxury real estate, we provide a seamless, high-end experience for both homeowners and guests.

For property owners, we offer complete peace of mind, handling every detail from property setup and marketing to guest screening, inspections, and round-the-clock management. Our dedicated local team ensures everything runs flawlessly, so you can simply enjoy the rewards of your home’s potential.

We understand that every property—and every owner—is unique. That’s why we tailor our marketing approach to suit your needs. Whether you prefer a private, off-market arrangement or broader exposure, we curate a bespoke strategy.

Marketing may include:

• Listing on Kay & Burton website and social media
• Targeted outreach to luxury travel and property channels
• Airbnb and other exclusive short stay platforms
• Direct engagement with our extensive, high-net-worth networks

We implement a rigorous guest qualification process, ensuring only responsible, high-calibre guests are approved. If a prospective guest does not meet our standards, we will not proceed with the booking.

A security deposit is taken before each stay, and any damage is deducted from this amount. Additionally, we conduct thorough digital inspections before and after each stay, and our professional cleaning team ensures your property remains in pristine condition.

Yes, insurance is essential. Please check with your current home and contents insurer to confirm coverage for short-term rentals. If needed, we can recommend specialised insurers.

Simply call us on 03 9820 1111 or submit an enquiry via our website. Please provide a brief description of your home, and we will contact you to discuss suitability. If your property aligns with our portfolio, we will arrange a time to appraise it.

We offer more than just a place to stay—we curate an experience. Whether you’re escaping for a weekend, settling in for an extended retreat, travelling for business, or seeking luxury short-term accommodation, our handpicked homes provide comfort, elegance, and a touch of the extraordinary.

From the moment you arrive, our concierge team is available to ensure a seamless stay. Guests enjoy:

• A warm welcome and personalised service
• A luxury welcome hamper
• High-quality linen, towels, and premium bathroom amenities
• Round-the-clock support

Want a private chef, an in-home spa treatment, additional housekeeping, or a fully stocked fridge upon arrival? Just let us know—we’ll arrange it (fees apply).

All you need to do is arrive, unwind, and let the experience unfold. 

Minimum stays vary depending on the property and season.

• Guests must be 28 years or older to book.
• Some properties may not be suitable for young children—please check individual listings.
• Hens and Bucks parties are not permitted.
• Same-sex groups of more than four guests require prior written approval.
• A breach of these terms may result in immediate eviction.

At the time of booking, the booking guest must provide a copy of their ID, along with the names and ages of all guests. This ID will also be required for verification during check-in.

Some homes allow dogs, subject to approval. Please submit a written request before booking, including the breed and age of your pet. Property listings will specify if pets will be considered.

Our homes are not serviced during your stay, but additional housekeeping can be arranged (fees apply). This can be requested at the time of booking or during your stay (subject to availability).

You can enquire via:

• Email: Submit a request through our website to luxurystays@kayburton.com.au and our Luxury Stays team will respond promptly.
• Phone: Call us during office hours (Monday to Friday, 9am–5:30pm) on 03 9820 1111.
• Airbnb: Many of our homes are also listed on Airbnb, where you can book directly.

We accept credit card payments and EFT, while Airbnb bookings must be paid via card.

Important: Full payment, an ID check, and the security deposit must be completed before access is granted to any property.