CONCIERGE TESTIMONIALS

We are thrilled to have worked with Kay & Burton Concierge Consultant, Carolyn Wright, in helping to get our property ready for forthcoming sale. Her expertise and professionalism truly enhanced our experience during the sale preparation process. 

From the outset, Carolyn has provided invaluable guidance on how to present our home to maximise its appeal. She helped us with staging advice and connected us with trusted service providers, making everything seamless and efficient. 

One standout moment was her proactive communication; we always felt informed and supported throughout the process. Her attention to detail and commitment to achieving the best outcome for us was truly impressive.

Thank you for all your great work Jen! You have been a pleasure to work with and are very accomplished at what you do. Much appreciation for you skills and services. 

Carolyn was amazing throughout the process of preparing our home for sale. She was diligent, determined and extremely quick at responding and actioning items that needed attention. She had our best interest at heart in every decision and acted with integrity and kindness throughout. 

Carolyn acted as the middle man organising and arranging little jobs that needed to be done around the house. With mine and my partner’s busy schedules, she made the stress of selling our home so much more manageable. It was also so much more efficient than if we had to organise ourselves. Her speed of responsiveness and action was tremendous. She just got things done for us with extreme efficiency which I really appreciated. 

We absolutely recommend Kay & Burton Concierge—could not fault the process, it was outstanding. 

Carolyn was invaluable in helping me to quickly determine the highest value repairs and cosmetic work to be done on my house to make it as attractive to potential buyers as possible.  Her knowledge of current decorating trends and buyer expectations helped me ensure that the property had the greatest appeal to the broadest range of target buyers.

Carolyn then saved me literally dozens of hours and thousands of dollars by connecting me with high-quality, cost-effective contractors who were available, even during summer holidays, to do the needed work on my house to make it “sales ready”.

The services offered by Kay and Burton’s Concierge service – free to me as a customer – were far above my expectations and went well beyond the offerings of their competitors.  The Concierge Service was able to help me get my house market ready at least a month faster than I would have been able to do on my own.  It was a key differentiator for me in making my final decision on which agency to select to sell my property.

Thank you so much to Jennifer for all the hard work and dedication she put into managing the preparation of our property prior to selling.

Jen was a total lifesaver throughout this whole process, and I’m so appreciative of everything she did.

Peter Carda completed works required a few days ago. Based on my varied experience with trades over many years, Peter is in the Hall of Fame of best experience. Courteous, skilled, neat and a great communicator, his pride of work shines through. He clearly has the passion to respect the client and always maintains that position. 

Carolyn went above and beyond throughout the sale of my house. She made the preparation process effortless,  coordinating everything efficiently and working seamlessly with contractors to ensure all tasks were completed on time.

Her attention to detail, clear communication and proactive approach meant I never had to worry about a thing. The entire process was smooth and stress free. I’m so grateful for her help and highly recommend Carolyn and the Kay & Burton concierge service to anyone looking for expert guidance and support.

Thank you to Kay & Burton Concierge. My recent overseas travel took me far and wide and throughout the entire trip my mind was at ease knowing my house was well looked after by your team, inside and out.

“When I was invited to use this service I thought it sounded good. Having now used it a few times to organise trades and professional services, I think it is brilliant. The services I was connected to were professional, helpful, prompt, provided very reasonable quotes and performed the work well. Knowing that these businesses have already been vetted by Kay & Burton adds a firm level of confidence that the engagement will be a positive one. Thank you Kay & Burton Concierge.”

“I want to thank you so much for your help. You and your team at Kay & Burton Concierge kept my head above water during the moving house process. I had forgotten how overwhelming it was and I would never have made it without your help. The stress literally disappeared once you took over.
I’ve lost track of the services you put me in touch with but I know the packers, removalists and all the other providers were faultless and so professional. Also, your personal assistance and keeping everything in check were invaluable. I have already referred a friend to your services, who likewise was so relieved.”